Directory / Customer Support & CX Agents
Decagon
AI agents for concierge customer experience
Headcount
646
▲ 26.3%▲ 66.8%3m · 6m
src: Clay (LinkedIn headcount)
X followers
7,356
——7d · 30d
src: X API public metrics 2026-11-04
Traffic / month
155.5K
src: Semrush
// profile
Product
- Agent type
- —
- Primary buyer
- Customer support and CX teams, including non-technical and technical support organizations , keyIntegrations: Salesforce, Intercom, Zendesk, Confluence, Contentful, Kustomer, Amazon Connect, RingCentral, Zendesk Sunshine
- Integrations
- Salesforce, Intercom, Zendesk, Confluence, Contentful, Kustomer, Amazon Connect, RingCentral, Zendesk Sunshine
- Pricing
- Pricing information not found · from Pricing information not found
- HQ
- San Francisco, California, United States
- Founded
- —
- Profile ↗
// capital
Funding
- Date
- Jan 27, 2026
- Source
- Announcement ↗
- Investors
- A*, Aaref Hilaly, Aaron Levie, Accel, ACME Capital, Andreessen Horowitz, a16z, Avra, Bain Capital Ventures, BOND, BOND Capital, ChemistryVC, Coatue Management, Definition Capital, Ed Hallen, Elad Gil, Forerunner, Frederic Kerrest, Howie Liu, Index Ventures, Jack Altman, Matt MacInnis, Mike Vernal, Ribbit Capital, Starwood Capital, T.Capital
// team
Hiring
- Employees
- 646
- Growth 3m / 6m
- +26.3% / +66.8%
- Open roles (sample)
- Senior Accountant
- Agent Strategy Manager
- Strategic Finance
- Senior Software Engineer, Agent Platform
- Head of Real Estate and Workplace Experience
- Senior Commercial Counsel
- Sales Enablement Manager
- Research Engineer
- X mentions this week
- 83
- X handle
- @DecagonAI
src: Clay (LinkedIn headcount)
src: Clay (LinkedIn headcount)
src: Clay open jobs
src: X API public metrics 2026-11-04
// x.com
Top launch posts
// awaiting data
No posts tracked yet
This view fills in automatically once the weekly dataset is loaded.
// press
Recent news
- Oct 13, 2026AI Agent Company Decagon Has Held Early M&A Talks ...
- Oct 13, 2026ServiceNow Denies Reports of Takeover Interest in Decagon
- Oct 1, 2026Decagon Unveils AI for the Era of Personal Agents at Dialogues
- Sep 11, 2026Decagon CEO Jesse Zhang on the dangers of rogue AI
- Sep 30, 2026Decagon partners with Databricks to bring enterprise context ...
// provenance
Sources
- Headcount
- Clay (LinkedIn headcount)
- Open jobs
- Clay open jobs
- Traffic
- Semrush
- Pricing
- —
- X metrics
- X API public metrics 2026-11-04
- X handle (homepage-verified)
- —
- x_buzz
- X API recent counts, 7 days to 2026-11-04
// faq
About Decagon
What does Decagon do?+
AI agents for concierge customer experience
How much has Decagon raised most recently?+
Series D of $250M on Jan 27, 2026, led by Coatue Management, Index Ventures.
How many employees does Decagon have?+
About 646 (3-month growth +26.3%).
How is Decagon priced?+
Pricing information not found, starting at Pricing information not found.