Customer Support & CX Agents
The Customer Support & CX Agents segment of the agent economy: 23 companies, ranked by X followers.
| Company | Headcount | HC 3m | Traffic/mo | X followers | Last round | Category |
|---|---|---|---|---|---|---|
| Zendesk Service platform with AI agents | 7,693 | ▲ 1.9% | 105.5M | 102.3K | — | Customer Support & CX Agents |
| Fin (Intercom) Intercom's Fin AI agent for customer service | 1,305 | ▲ 13.1% | 494.2K | 45.2K | $125M Last known: Series D (2018) | Customer Support & CX Agents |
| Sierra Conversational AI agents for customer experience | 1,164 | ▲ 29.6% | 237.2K | 13.6K | $950M Series E | Customer Support & CX Agents |
| Decagon AI agents for concierge customer experience | 646 | ▲ 26.3% | 155.5K | 7,356 | $250M Series D | Customer Support & CX Agents |
| Giga AI Support Agent for Enterprises. | 128 | ▲ 11.6% | 85K | 6,700 | $61M Series A | Customer Support & CX Agents |
| Kore.ai Enterprise agent platform for CX, work and process | 1,206 | ▼ -2.8% | 225.8K | 5,665 | — Strategic growth investment | Customer Support & CX Agents |
| Sendbird The AI agent that doesn’t just support, it delights. | 257 | ▼ -1.5% | 477.5K | 4,820 | $100M Series C | Customer Support & CX Agents |
| Cresta AI agents and agent assist for contact centers | 856 | ▲ 13.4% | 78.6K | 1,908 | $125M Series D | Customer Support & CX Agents |
| Pylon The Agentic Support Platform purpose-built for B2B. | 183 | ▲ 8.9% | 416.9K | 1,814 | $31M Series B | Customer Support & CX Agents |
| Forethought Agentic AI for customer support | 89 | ▲ 1.1% | 190.2K | 1,802 | — Funding round (type undisclosed) | Customer Support & CX Agents |
| Yellow.ai Agentic AI for customer and employee service | 870 | ▲ 1.5% | 393.3K | 1,561 | $78.2M Series C | Customer Support & CX Agents |
| Cognigy AI agents for enterprise contact centers | 393 | ▲ 10.8% | 113K | 936 | — | Customer Support & CX Agents |
| Parahelp Build an AI support agent that securely uses all your tools | 17 | ▲ 5.5% | 22.2K | 843 | — Series A | Customer Support & CX Agents |
| Siena AI Agentic customer experience for ecommerce | 74 | ▲ 9.1% | 19.2K | 779 | — Series A | Customer Support & CX Agents |
| Parloa AI agent management platform for customer service voice | 646 | ▲ 13.6% | 83.4K | 775 | $350M Series D | Customer Support & CX Agents |
| Maven AGI Enterprise AI agents for customer support | 112 | ▼ -4.2% | 11.8K | 461 | $50M Series B | Customer Support & CX Agents |
| Yuma AI The AI Support Agent for Ecommerce | 28 | ▼ -6.5% | 28.4K | 315 | $5M Funding round (type undisclosed) | Customer Support & CX Agents |
| Elyos AI AI Customer Service Agents for trades and field services | 39 | ▲ 31.3% | 6,891 | 256 | — | Customer Support & CX Agents |
| Fini Fini | Automate 80% of enterprise support with AI agents | 111 | ▲ 10.3% | 7,273 | 198 | $3.6M Seed | Customer Support & CX Agents |
| Conduit AI Agents for Hospitality | 27 | ▲ 17.4% | 100.3K | 193 | $3.1M Seed | Customer Support & CX Agents |
| Crescendo AI-native contact center combining agents and humans | 1,397 | ▼ -39.4% | 35K | — | $50M Series C | Customer Support & CX Agents |
| Lorikeet AI concierge for complex support in regulated industries | 106 | ▲ 7.2% | 16K | — | $35M Series A | Customer Support & CX Agents |
| Ada AI customer service automation platform | 804 | ▲ 4.0% | 215.5K | — | $130M Series C | Customer Support & CX Agents |
Service platform with AI agents
- HC
- 7,693
- 3m
- ▲ 1.9%
- X
- 102.3K
Intercom's Fin AI agent for customer service
- HC
- 1,305
- 3m
- ▲ 13.1%
- X
- 45.2K
Conversational AI agents for customer experience
- HC
- 1,164
- 3m
- ▲ 29.6%
- X
- 13.6K
AI agents for concierge customer experience
- HC
- 646
- 3m
- ▲ 26.3%
- X
- 7,356
AI Support Agent for Enterprises.
- HC
- 128
- 3m
- ▲ 11.6%
- X
- 6,700
Enterprise agent platform for CX, work and process
- HC
- 1,206
- 3m
- ▼ -2.8%
- X
- 5,665
The AI agent that doesn’t just support, it delights.
- HC
- 257
- 3m
- ▼ -1.5%
- X
- 4,820
AI agents and agent assist for contact centers
- HC
- 856
- 3m
- ▲ 13.4%
- X
- 1,908
The Agentic Support Platform purpose-built for B2B.
- HC
- 183
- 3m
- ▲ 8.9%
- X
- 1,814
Agentic AI for customer support
- HC
- 89
- 3m
- ▲ 1.1%
- X
- 1,802
Agentic AI for customer and employee service
- HC
- 870
- 3m
- ▲ 1.5%
- X
- 1,561
AI agents for enterprise contact centers
- HC
- 393
- 3m
- ▲ 10.8%
- X
- 936
Build an AI support agent that securely uses all your tools
- HC
- 17
- 3m
- ▲ 5.5%
- X
- 843
Agentic customer experience for ecommerce
- HC
- 74
- 3m
- ▲ 9.1%
- X
- 779
AI agent management platform for customer service voice
- HC
- 646
- 3m
- ▲ 13.6%
- X
- 775
Enterprise AI agents for customer support
- HC
- 112
- 3m
- ▼ -4.2%
- X
- 461
The AI Support Agent for Ecommerce
- HC
- 28
- 3m
- ▼ -6.5%
- X
- 315
AI Customer Service Agents for trades and field services
- HC
- 39
- 3m
- ▲ 31.3%
- X
- 256
Fini | Automate 80% of enterprise support with AI agents
- HC
- 111
- 3m
- ▲ 10.3%
- X
- 198
AI Agents for Hospitality
- HC
- 27
- 3m
- ▲ 17.4%
- X
- 193
AI-native contact center combining agents and humans
- HC
- 1,397
- 3m
- ▼ -39.4%
- X
- —
AI concierge for complex support in regulated industries
- HC
- 106
- 3m
- ▲ 7.2%
- X
- —
AI customer service automation platform
- HC
- 804
- 3m
- ▲ 4.0%
- X
- —
Top movers in category
- Elyos AI▲ 31.3%
- Sierra▲ 29.6%
- Decagon▲ 26.3%
- Conduit▲ 17.4%
- Parloa▲ 13.6%
FAQ
What are Customer Support & CX Agents AI agents?+
Customer Support & CX Agents covers companies building autonomous or semi-autonomous AI agents for this use case. We currently track 23 of them.
How is the Customer Support & CX Agents list ranked?+
By default by X followers. Headcount growth comes from Clay enrichment; social metrics from the public X API. Missing data is shown as —.
How often is this updated?+
Weekly. Each company profile shows its own last-verified date.