Directory / Customer Support & CX Agents

Zendesk

Service platform with AI agents

Headcount

7,693

▲ 1.9%▲ 11.8%3m · 6m

src: Clay (LinkedIn headcount)

X followers

102.3K

——7d · 30d

src: X API public metrics 2026-11-04

Traffic / month

105.5M

src: Semrush

Latest round

—

——

// profile

Product

Agent type: AI-powered automated quality-assurance (QA) agent for customer-service interactions, including AI-agent QA
Primary buyer: Customer service quality-assurance, training, and support teams
Integrations: —
MCP support: no/unknown
Pricing: Not agent-specific (platform pricing)
HQ: Veerenni, Harju maakond, Estonia
Founded: —
LinkedIn: Profile ↗

// capital

Round: —
Amount: —
Date: —
Leads: —
Source: —
Investors: Benchmark Capital, Charles River Ventures, GGV Capital, Goldman Sachs, Hellman & Friedman, Index Ventures, Matrix Partners, Permira, Redpoint Ventures

// team

Employees: 7,693
Growth 3m / 6m: +1.9% / +11.8%
Open roles (sample): SMB Account Executive - Multiple languages
Implementation Services Consultant with French or German
Senior Director, Services Consulting, AI
Strategic Account Director
Chief of Staff, People Team
Staff Software Engineer (Fullstack Backend Focused (Ruby+React))
Associate Proposal Manager
Senior Staff Data Engineer
X mentions this week: 69
X handle: @Zendesk

// x.com

Last verified: Nov 4, 2026

// faq

What does Zendesk do?+

Service platform with AI agents

How many employees does Zendesk have?+

About 7,693 (3-month growth +1.9%).

How is Zendesk priced?+

Not agent-specific (platform pricing).