Directory / Customer Support & CX Agents
Forethought
Agentic AI for customer support
Customer Support & CX AgentsSupport agentsAcquired · Acquired by Zendesk (2026-03-26); verified from primary sourceforethought.ai ↗
Headcount
89
▲ 1.1%▼ -19.1%3m · 6m
src: Clay (LinkedIn headcount)
X followers
1,802
——7d · 30d
src: X API public metrics 2026-11-04
Traffic / month
190.2K
src: Semrush
Latest round
—
Funding round (type undisclosed)Mar 26, 2026
// profile
Product
- Agent type
- Omnichannel AI agent (Solve Agent) that resolves customer issues end-to-end.
- Integrations
- 70+ helpdesk, CRM, knowledge, connector, and call-center integrations, including Zendesk, Salesforce, ServiceNow, Intercom, HubSpot, Jira, Notion, Confluence, Google Drive, SharePoint, Shopify, Snowflake, Slack-compatible MCP connector support, and call-center platforms such as Five9, Genesys, RingCentral, Amazon Connect, and Talkdesk. MCP is explicitly listed as a connector.
- HQ
- San Francisco, California, United States
- Founded
- —
- Profile ↗
// capital
Funding
- Round
- Funding round (type undisclosed)
- Amount
- —
- Date
- Mar 26, 2026
- Leads
- —
- Source
- Announcement ↗
- Investors
- Blue Cloud Ventures, G2 Venture Partners, Geodesic Capital, Industry Ventures, K9 Ventures, LL Cool J, NEA, Neo, Operator Collective, Ryan Smith, Sean "Diddy" Combs, Sound Ventures, STEADFAST Capital Ventures, Village Global
// team
Hiring
- Employees
- 89
- Growth 3m / 6m
- +1.1% / -19.1%
- Open roles (sample)
- —
- X mentions this week
- 0
- X handle
- @forethought_ai
src: Clay (LinkedIn headcount)
src: Clay (LinkedIn headcount)
src: X API public metrics 2026-11-04
// x.com
Top launch posts
// awaiting data
No posts tracked yet
This view fills in automatically once the weekly dataset is loaded.
// press
Recent news
// provenance
Sources
- Funding
- https://www.zendesk.com/newsroom/press-releases/zendesk-completes-acquisition-of-forethought/
- Headcount
- Clay (LinkedIn headcount)
- Open jobs
- —
- Traffic
- Semrush
- X metrics
- X API public metrics 2026-11-04
- X handle (homepage-verified)
- —
- x_buzz
- X API recent counts, 7 days to 2026-11-04
// faq
About Forethought
What does Forethought do?+
Agentic AI for customer support
How much has Forethought raised most recently?+
Funding round (type undisclosed) on Mar 26, 2026.
How many employees does Forethought have?+
About 89 (3-month growth +1.1%).
How is Forethought priced?+
outcome-based with platform access fees.