Directory / Customer Support & CX Agents

Fin (Intercom)

Intercom's Fin AI agent for customer service

Headcount
1,305
▲ 13.1%—3m · 6m
src: Clay (LinkedIn headcount)
X followers
45.2K
——7d · 30d
src: X API public metrics 2026-11-04
Traffic / month
494.2K
src: Semrush
Latest round
$125M
Last known: Series D (2018)Mar 27, 2018
// profile

Product

Agent type
Customer-service AI agent (Customer Agent), Primary Buyer: Customer service and support/helpdesk teams, Key Integrations: Intercom Helpdesk, Zendesk, Freshdesk, Salesforce Service Cloud, HubSpot Service Hub, Shopify, Stripe, Linear, Salesfo
Primary buyer
Customer service and support/helpdesk teams, Key Integrations: Intercom Helpdesk, Zendesk, Freshdesk, Salesforce Service Cloud, HubSpot Service Hub, Shopify, Stripe, Linear, Salesforce CRM, HubSpot CRM, ChatGPT, Claude, Glean
Integrations
Intercom Helpdesk, Zendesk, Freshdesk, Salesforce Service Cloud, HubSpot Service Hub, Shopify, Stripe, Linear, Salesforce CRM, HubSpot CRM, ChatGPT, Claude, Glean
MCP support
yes
HQ
San Francisco, United States
Founded
—
LinkedIn
Profile ↗
// capital

Funding

Date
Mar 27, 2018
Investors
500 Startups, Andy McLoughlin, Bessemer Venture Partners, Biz Stone, Dan Martell, David Sacks, Digital Garage, Google Ventures, Hercules Capital, Index Ventures, Kleiner Perkins, Social Capital
// team

Hiring

Employees
1,305
src: Clay (LinkedIn headcount)
Growth 3m / 6m
+13.1% / —
src: Clay (LinkedIn headcount)
Open roles (sample)
  • GTM Recruiter
  • Account Executive, Senior Small Business (German)
  • Senior AI Deployment Consultant
  • Senior Manager, Solutions Engineering
  • Account Executive, MidMarket - French Speaking
  • Senior Solutions Engineer
  • Director, Sales
  • Senior Product Engineer
src: Clay open jobs
X mentions this week
14
src: X API public metrics 2026-11-04
X handle
@fin_ai
// x.com

Top launch posts

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Recent news

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Sources

Last verified: Nov 4, 2026
Headcount
Clay (LinkedIn headcount)
Open jobs
Clay open jobs
Traffic
Semrush
X metrics
X API public metrics 2026-11-04
X handle (homepage-verified)
—
x_buzz
X API recent counts, 7 days to 2026-11-04
// faq

About Fin (Intercom)

What does Fin (Intercom) do?+

Intercom's Fin AI agent for customer service

How much has Fin (Intercom) raised most recently?+

Last known: Series D (2018) of $125M on Mar 27, 2018, led by Kleiner Perkins.

How many employees does Fin (Intercom) have?+

About 1,305 (3-month growth +13.1%).

How is Fin (Intercom) priced?+

Outcome-based, per-seat, starting at $0.99 per outcome.