Directory / Customer Support & CX Agents
Pylon
The Agentic Support Platform purpose-built for B2B.
Headcount
183
▲ 8.9%▲ 40.5%3m · 6m
src: Clay (LinkedIn headcount)
X followers
1,814
——7d · 30d
src: X API public metrics 2026-11-04
Traffic / month
416.9K
src: Semrush
// profile
Product
- Agent type
- —
- Primary buyer
- ** Customer Support / support teams at B2B companies. Source: Pylon AI for Customer Support
- Integrations
- ** MCP support is available through Pylon MCP, which connects Pylon data to MCP-compatible AI clients including Claude (Claude Desktop and Claude Code), ChatGPT, and Cursor. The MCP page also names Slack, Microsoft Teams, Discord, WhatsApp, Email, HubSpot, Salesforce, Telegram, Granola, Outlook Calendar, Google Meet, Incident.io, Amazon Redshift, Shortcut, and PagerDuty. Source: Pylon MCP
- Pricing
- per-seat, usage-based (agentic AI credits); annual or monthly billing · from $89 per seat/month (annual contract)
- HQ
- San Francisco, United States
- Founded
- —
- Profile ↗
src: usepylon.com/pricing
// capital
Funding
- Date
- Aug 19, 2025
- Leads
- Andreessen Horowitz (a16z), Bain Capital Ventures
- Source
- Announcement ↗
- Investors
- Andreessen Horowitz, Bain Capital Ventures, Comma Capital, General Catalyst, HorizonVC, Y Combinator
// team
Hiring
- Employees
- 183
- Growth 3m / 6m
- +8.9% / +40.5%
- Open roles (sample)
- Account Executive
- Software Engineer, AI
- Product Support Engineer
- Software Engineer, Intern
- Software Engineer, Security
- Head of Support
- Software Engineer, Infrastructure
- Head of Solutions
- X mentions this week
- 32
- X handle
- @usepylon
src: Clay (LinkedIn headcount)
src: Clay (LinkedIn headcount)
src: Clay open jobs
src: X API public metrics 2026-11-04
// x.com
Top launch posts
// awaiting data
No posts tracked yet
This view fills in automatically once the weekly dataset is loaded.
// press
Recent news
- Aug 21, 2026https://usepylon.com/event/pylon-devin-launch
// provenance
Sources
- Headcount
- Clay (LinkedIn headcount)
- Open jobs
- Clay open jobs
- Traffic
- Semrush
- Pricing
- https://usepylon.com/pricing
- X metrics
- X API public metrics 2026-11-04
- X handle (homepage-verified)
- —
- x_buzz
- X API recent counts, 7 days to 2026-11-04
// faq
About Pylon
What does Pylon do?+
The Agentic Support Platform purpose-built for B2B.
How much has Pylon raised most recently?+
Series B of $31M on Aug 19, 2025, led by Andreessen Horowitz (a16z), Bain Capital Ventures.
How many employees does Pylon have?+
About 183 (3-month growth +8.9%).
How is Pylon priced?+
per-seat, usage-based (agentic AI credits); annual or monthly billing, starting at $89 per seat/month (annual contract).