Gorgias
Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.
Gorgias is a Gorgias is an ecommerce customer support platform with an AI Agent that handles support questions, personalized chat, and actions like returns and order tracking. It is built for ecommerce brands and is bundled with helpdesk plans. AI agent company selling to Ecommerce support and operations teams. Latest disclosed round: Series C-2 ($29M, 2024-05-10). About 520 employees, -1.1% over 6 months.
Product
- Agent type
- Gorgias is an ecommerce customer support platform with an AI Agent that handles support questions, personalized chat, and actions like returns and order tracking. It is built for ecommerce brands and is bundled with helpdesk plans.
- Integrations
- —
- MCP support
- —
- HQ
- San Francisco, California, US
- Founded
- 2015
- Profile ↗
Funding
- Date
- May 10, 2024
- Leads
- —
- Source
- Announcement ↗
- Investors
- Alexandre Winter; Alive Ideas; Alven; Amplify Partners; Antecedent Ventures; Crv; Eric Yuan; Fj Labs; Flex Capital; Florian Seroussi; Greycroft; Guillaume "g" Cabane; Horsley Bridge Partners; Jamie Sutton; Jason Lemkin; Julien Quintard; Kima Ventures; Kortschak Investments L.p.; Numa; Rajeev Dham; Right Side Capital Management; Saastr; Saastr Fund; Sapphire Ventures; Shopify; Shopify Ventures; Techstars; Transpose Platform Management; Worklife; World Innovation Lab
Hiring
- Employees
- 520
- Growth 3m / 6m
- — / -1.1%
- Open roles (sample)
- AI Deployment Manager, Enterprise; Senior AI Solutions Manager- Enterprise; Account Executive, Expansion - L1; Head of Solutions Engineering; Account Executive, Expansion L2; GTM Engineer - Growth; GTM Engineer - Growth; AI Deployment Manager, Commercial; Senior FullStack Engineer; GTM Engineer - Growth
- X mentions this week
- —
- X handle
- —
Top launch posts
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Recent news
- Oct 30, 2026Loop Returns integrates with Gorgias
Sources
- Profile
- https://gorgias.com
- Headcount
- Clay (LinkedIn)
- Open jobs
- Clay
- Traffic
- Clay (web traffic)
- Pricing
- https://gorgias.com/pricing
- X metrics
- —
- X handle (homepage-verified)
- —
- Clay enrichment
- Clay enrichment 2026-11-04
- Homepage
- https://gorgias.com
- seed_type
- Company homepage (curated market-map list)
- funding_status
- Verified (primary/press)
- funding_source_type
- primary
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About Gorgias
What does Gorgias do?+
Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.
How much has Gorgias raised most recently?+
Series C-2 of $29M on May 10, 2024.
How many employees does Gorgias have?+
About 520 (3-month growth —).
How is Gorgias priced?+
Subscription, starting at $10/mo.
Cite this data
Gorgias profile. Agent Market Map, The GTM Engineering Newsletter. Last verified Nov 4, 2026. https://agentmarketmaps.com/company/gorgias