Directory / Customer Support & CX Agents

Minimal AI

AI Agents for E-commerce Customer Support

Minimal AI is a Minimal AI provides AI customer support agents for ecommerce companies, helping automate support workflows and reduce ticket volume. It emphasizes usage-based billing by billable tickets, with an AI Manager included and setup designed to require no engineers. AI agent company selling to Ecommerce brands needing AI customer support operations. Latest disclosed round: Seed ($3.6M). About 8 employees, +60.0% over 6 months.

Customer Support & CX AgentsEcommerce support agentsActivegominimal.ai ↗

Headcount

—▲ 60.0%3m · 6m

src: Clay (LinkedIn)

X followers

—

——7d · 30d

Traffic / month

27K

src: Clay (web traffic)

Latest round

$3.6M

Seed—

src: linkedin.com/posts/niek-hogenboom_excited-to-share-our-36m-seed-round-for-activity-7439585319890546688-v2yC

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Product

Agent type: Minimal AI provides AI customer support agents for ecommerce companies, helping automate support workflows and reduce ticket volume. It emphasizes usage-based billing by billable tickets, with an AI Manager included and setup designed to require no engineers.
Primary buyer: Ecommerce brands needing AI customer support operations
Integrations: —
MCP support: —
Pricing: Usage-based · from €489/month
HQ: Amsterdam, North Holland, NL
Founded: 2024
LinkedIn: Profile ↗

// capital

Funding

Round: Seed
Amount: $3.6M
Date: —
Leads: —
Source: Announcement ↗
Investors: First Peak Ventures; Formosa Capital; Rebel Fund; Sunshine Lake Capital; Team Ignite Ventures; Y Combinator; Zeno Partners

// team

Hiring

Employees: 8
Growth 3m / 6m: — / +60.0%
Open roles (sample): —
X mentions this week: —
X handle: —

// x.com

Sources

Last verified: Nov 4, 2026

Profile: https://www.ycombinator.com/companies/minimal-ai
Funding: https://www.linkedin.com/posts/niek-hogenboom_excited-to-share-our-36m-seed-round-for-activity-7439585319890546688-v2yC
Headcount: Clay (LinkedIn)
Open jobs: —
Traffic: Clay (web traffic)
Pricing: https://gominimal.ai/pricing
X metrics: —
X handle (homepage-verified): —
Clay enrichment: Clay enrichment 2026-11-04
Homepage: https://www.ycombinator.com/companies/minimal-ai | https://gominimal.ai
funding: https://www.linkedin.com/posts/niek-hogenboom_excited-to-share-our-36m-seed-round-for-activity-7439585319890546688-v2yC
seed_type: YC directory
funding_status: Verified (primary/press)
funding_source_type: primary

// related

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About Minimal AI

What does Minimal AI do?+

AI Agents for E-commerce Customer Support

How much has Minimal AI raised most recently?+

Seed of $3.6M.

How many employees does Minimal AI have?+

About 8 (3-month growth —).

How is Minimal AI priced?+

Usage-based, starting at €489/month.

// cite

Cite this data

Minimal AI profile. Agent Market Map, The GTM Engineering Newsletter. Last verified Nov 4, 2026. https://agentmarketmaps.com/company/minimal-ai