Directory / Customer Support & CX Agents

Dialpad

Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

Dialpad is a Dialpad Support is a contact center platform for support teams that adds real-time AI coaching, quality management, workforce management, omnichannel routing, transcripts/recaps, sentiment, and PII redaction depending on plan. Dialpad Resolve (AI Agent) provides agentic voice and digital automation for workflows and escalations, with custom conversation-based pricing. AI agent company selling to Support/contact center teams and managers. About 1,502 employees, +3.3% over 6 months. 5,537 followers on X.

Headcount
1,502
—▲ 3.3%3m · 6m
src: Clay (LinkedIn)
X followers
5,537
——7d · 30d
Traffic / month
6.1M
src: Clay (web traffic)
Latest round
—
——
// profile

Product

Agent type
Dialpad Support is a contact center platform for support teams that adds real-time AI coaching, quality management, workforce management, omnichannel routing, transcripts/recaps, sentiment, and PII redaction depending on plan. Dialpad Resolve (AI Agent) provides agentic voice and digital automation for workflows and escalations, with custom conversation-based pricing.
Primary buyer
Support/contact center teams and managers
Integrations
—
MCP support
—
HQ
San Ramon, California, US
src: Clay enrichment 2026-11-04
Founded
2011
src: Clay enrichment 2026-11-04
LinkedIn
Profile ↗
// capital

Funding

Round
—
Amount
—
Date
—
Leads
—
Source
—
Investors
Amasia; Andreessen Horowitz; Cerity Partners Ventures; Dhvc; Doublerock; Empede Capital; Felicis; Flight Ventures; Google Ventures; G Squared; Iconiq Capital; Iconiq Growth; Omers Growth Equity; S32; Scale Venture Partners; Softbank; T-mobile Ventures; Uphonest Capital; Work-bench; Ytwo
src: Clay enrichment 2026-11-04
// team

Hiring

Employees
1,502
src: Clay (LinkedIn)
Growth 3m / 6m
— / +3.3%
src: Clay (LinkedIn)
Open roles (sample)
  • Account Executive, Mid-Market; Sales Account Executive I, SB; Corporate Counsel, Telecommunications & Regulatory; Account Executive, Commercial; Account Executive, Commercial; Sales Account Executive II, SB; Account Executive, Commercial; Account Executive, Mid-Market; QA Engineer, Intern; AI Product Analyst
src: Clay
X mentions this week
—
X handle
@Dialpad
src: homepage-verified · https://dialpad.com
// x.com

Top launch posts

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Recent news

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Sources

Last verified: Nov 4, 2026
Funding
—
Headcount
Clay (LinkedIn)
Open jobs
Clay
Traffic
Clay (web traffic)
X handle (homepage-verified)
https://dialpad.com
Clay enrichment
Clay enrichment 2026-11-04
seed_type
Company homepage (curated market-map list)
// related

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// faq

About Dialpad

What does Dialpad do?+

Dialpad brings AI agents, contact center, sales, and business communications together, turning customer conversations into intelligence that drives resolution.

How many employees does Dialpad have?+

About 1,502 (3-month growth —).

How is Dialpad priced?+

Subscription, starting at $89 user/month.

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Cite this data

Dialpad profile. Agent Market Map, The GTM Engineering Newsletter. Last verified Nov 4, 2026. https://agentmarketmaps.com/company/dialpad