Kustomer
Deliver faster, personalized support with Kustomer's AI customer service CRM. Unify conversations, automate workflows, and power omnichannel CX in one platform.
Kustomer is a Kustomer is an AI-native customer service CRM that unifies customer data and omnichannel support workflows in one platform, including AI features for automation and customer interactions. Its pricing page indicates the product is sold via custom, quote-based pricing rather than standard public plans. AI agent company selling to Customer support and CX teams at mid-market and enterprise companies. Latest disclosed round: Series B ($30M, 2025-08-07). About 267 employees, -11.4% over 6 months.
Product
- Agent type
- Kustomer is an AI-native customer service CRM that unifies customer data and omnichannel support workflows in one platform, including AI features for automation and customer interactions. Its pricing page indicates the product is sold via custom, quote-based pricing rather than standard public plans.
- Integrations
- —
- MCP support
- —
- HQ
- New York, New York, US
- Founded
- —
- Profile ↗
Funding
- Date
- Aug 7, 2025
- Source
- Announcement ↗
- Investors
- Alexander Bard; Battery Ventures; Boldstart Ventures; Boxgroup; Canaan Partners; Cisco Investments; Coatue; George Hu; Ironwood Ventures; Jeffrey Leventhal; Norwest; Plug And Play; Redpoint; Social Leverage; Tiger Global Management
Hiring
- Employees
- 267
- Growth 3m / 6m
- — / -11.4%
- Open roles (sample)
- Head of Product Design; Engineering Manager (Product Engineering); Manager, Account Management; Solutions Consultant - Central/Mountain/Pacific; GTM Enablement Lead; Software Engineer, Full Stack (Early Career); Enterprise Account Executive, EMEA; Solutions Consultant, EMEA
- X mentions this week
- —
- X handle
- —
Top launch posts
This view fills in automatically once the weekly dataset is loaded.
Recent news
Sources
- Profile
- https://kustomer.com
- Headcount
- Clay (LinkedIn)
- Open jobs
- Clay
- Traffic
- Clay (web traffic)
- X metrics
- —
- X handle (homepage-verified)
- —
- Clay enrichment
- Clay enrichment 2026-11-04
- Homepage
- https://kustomer.com
- seed_type
- Company homepage (curated market-map list)
- funding_status
- Verified (primary/press)
- funding_source_type
- primary
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About Kustomer
What does Kustomer do?+
Deliver faster, personalized support with Kustomer's AI customer service CRM. Unify conversations, automate workflows, and power omnichannel CX in one platform.
How much has Kustomer raised most recently?+
Series B of $30M on Aug 7, 2025, led by {Norwest}.
How many employees does Kustomer have?+
About 267 (3-month growth —).
How is Kustomer priced?+
Contact sales.
Cite this data
Kustomer profile. Agent Market Map, The GTM Engineering Newsletter. Last verified Nov 4, 2026. https://agentmarketmaps.com/company/kustomer